Safety & Compliance
Safety is non-negotiable at Vault Speakeasy. These protocols protect our guests, staff, and business while ensuring compliance with all regulations.
Mandatory Certifications
📋 Required Before Working
These certifications are mandatory for all FOH staff and must remain current throughout employment.
RBS Certification (Responsible Beverage Service)
ALL FOH staff must be RBS certified - NO EXCEPTIONS
Critical Requirements:
• No one without RBS certification may serve alcohol at any time
- • Certification must be current and valid
- • Required for all staff who handle alcoholic beverages
- • This is a legal requirement - violations can shut down the venue
- • Keep certification card on you during shifts
💡 Pro Tip: Take photo of your RBS card as backup and know your certification number
Food Handlers Card
ALL FOH staff must have current food handlers cards
Essential Information:
- • No one without a food handlers card may use kitchen, ice machines, etc.
- • Required for all staff who handle food, beverages, or ice
- • Must be renewed according to state requirements
- • Health department compliance requirement
- • Covers proper food handling, temperature control, and sanitation
Certification Management
Your Responsibilities:
- • Track expiration dates - don't let certifications lapse
- • Renew early - start renewal process 30 days before expiration
- • Keep copies - have physical and digital copies available
- • Update management - provide new certificates immediately after renewal
- • Know the requirements - understand what each certification covers
Emergency Procedures
🚨 Emergency Response Protocol
In any emergency, follow these steps in order. Speed and clarity save lives.
Emergency Response Steps
Call 911 Immediately
For any serious emergency:
- • Medical emergencies or injuries
- • Fires or safety hazards
- • Violence or threats
- • Any life-threatening situation
Provide location: "Beverly Center, 8th floor, Vault Speakeasy"
Contact Mall Security
Beverly Center Security: (310) 854-0074
- • They know the building layout and protocols
- • Can coordinate with emergency responders
- • Have authority to manage crowd control
Notify Management via Radio
Radio call: "Manager to [location], emergency"
- • If you don't have a radio, find someone who does
- • Management needs to coordinate response
- • They handle guest communication and evacuation
Emergency Equipment Locations
❤️ AED Locations
- • Primary: Behind the bar (main station)
- • Secondary: Manager's office
- • Training: All staff should know basic operation
- • Access: Units are clearly marked and accessible
🏥 First-Aid Kits
- • Bar Station: Under register area
- • Kitchen: Near hand-washing station
- • Manager's Office: Wall-mounted kit
- • Restroom Area: Small emergency kit
Emergency Contact Quick Reference
Keep These Numbers Handy
Emergency (Fire/Medical/Police): 911
Beverly Center Security: (310) 854-0074
Poison Control: 1-800-222-1222
Management Emergency: Contact bar manager for current number
Food Safety & Sanitation
🧊 Critical Ice Sanitation Rules
Ice safety is critical - health inspectors test ice and violations can shut us down.
Ice Handling Protocol
NEVER fill ice without a scoop
Always use the designated ice scoop - never use hands, cups, or glassware
NEVER use hands or cups to fill ice
This is a serious sanitation violation that can result in health department citations
NEVER leave the scoop in the ice
Store scoop in designated holder outside the ice bin to prevent contamination
⚠️ Health Inspector Warning
Health inspectors test ice in the machines. Your dirty hands will show up on tests and result in serious violations that can shut down the venue.
General Food Safety
Hand Washing Requirements
- • Wash hands for 20 seconds with soap and hot water
- • Before handling food, ice, or clean dishes
- • After using restroom, touching face, or handling trash
- • After touching any non-food surfaces
- • Use hand sanitizer only as supplement, not replacement
Food Storage Rules
- • Employee meals: Mini-fridges in cast area or "No Man's" area ONLY
- • NO employee food in bar fridges or kitchen fridges - it will be thrown out
- • Label all employee food with name and date
- • Follow FIFO (First In, First Out) for all food items
Venue Safety Protocols
Access Control & Security
18+ Venue Requirements
- • Check ID at door - verify age for ALL guests
- • Re-card if doubtful - when in doubt, check ID again
- • No exceptions - underage guests must be removed immediately
- • Acceptable IDs: Driver's license, passport, state ID, military ID
Bar Area Restrictions
⚠️ Restricted Access Zone
- • Bar area restricted to bartenders only
- • Servers coordinate with bartenders for drink orders
- • No guest access behind the bar under any circumstances
- • Staff must be authorized to enter bar area
Critical Safety Rules
Don't block exits with props, set pieces, bar carts, furniture, or any other items
Pin spots are precisely aligned for lighting effects - moving bars disrupts show lighting
Prevents early entry and maintains show schedule integrity
Equipment Safety
Proper Equipment Use
Carts & Dollies
- • For transportation only - NOT storage
- • Don't store items on dollies or carts
- • Return to designated areas after use
- • Check wheels and stability before use
Glass Handling
- • Never pick up broken glass with hands
- • Use broom and dustpan for large pieces
- • Use bread slice for small fragments
- • Clear area of guests immediately
End of Shift Equipment Return
Required Equipment Returns
- • Radios: Return to charger - don't leave dead batteries
- • Toast Handles: Return to charger in correct numbered slot (this is important)
- • Keys: Return to manager or secure designated location
- • Cleaning supplies: Return to proper storage areas
Personal Safety Guidelines
Physical Safety
Lifting & Carrying
- • Lift with your legs, not your back
- • Ask for help with heavy items
- • Use carts for multiple items
- • Don't overload bus bins
Personal Items
- • Charge phones in No Man's area only
- • Dispose of personal items properly
- • Keep work areas clean
- • Store personal belongings securely
Surveillance & Security
📹 Camera Coverage & Security
Comprehensive surveillance system protects staff, guests, and assets.
We have cameras everywhere:
- • All bar areas and liquor storage - wherever there is alcohol
- • All entrances - main doors, service entrances, staff areas
- • Main common areas - dining room, lobbies, walkways
- • Clock-in terminal - time tracking is recorded and verifiable
Don't steal.
All activity is recorded and monitored. Theft will result in immediate termination and prosecution.
Safety protocols exist to protect everyone. When in doubt about any safety procedure, ask management immediately. Your safety and our guests' safety are always the top priority.